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Mastering Feedback
1 - Welcome to Your Mastering Feedback SkillsCamp
1.1 - What to Expect in this Mastering Feedback SkillsCamp (2:06)
2 - The Need for Feedback
2.0 - You Did It! Welcome! (0:35)
2.1 - Introduction & Our Definition (1:51)
2.1.1 - OPENING POLL: Mastering Feedback Questions
2.1.2 - DISCUSSION OF OPENING POLL: Mastering Feedback Questions (0:32)
2.2 - Different Types of Feedback (2:52)
2.2.1 - QUIZ: What type of feedback is this?
2.3 - Why We Really Need Feedback (2:30)
2.4 - Johari’s Window & Feedback (4:57)
2.4.1 - QUIZ: Johari's Window
2.4.2 - ACTIVITY: Johari's Window
3 - The Feedback Blockers
3.1 - Psychological Blockers (4:30)
3.2 - Ego States (6:16)
3.3 SECTION QUIZ: The Feedback Blockers
4 - Seeking & Receiving Feedback
4.1 - Strategies for Seeking Feedback (5:56)
4.1.1 - QUIZ: Seeking Feedback
4.2 - Be a Good Receiver of Feedback (4:27)
4.3 - Reframing Feedback & Practicing Optimism (7:44)
4.3.1 - QUIZ: How could we reframe this?
4.3.2 - ACTIVITY: Receiving Feedback Optimistically
5 - Giving [Difficult] Feedback
5.1 - Giving Feedback From the Adult Ego State (6:37)
5.1.1 - ACTIVITY: Ego States Practice
5.2 - Be Specific & Reference Examples (1:15)
5.3 - Prepare & Structure your Feedback (2:17)
5.4 - Listen Actively & Empathize (2:03)
5.5 - Focus on the Future (0:43)
5.6 - SBI-A Feedback Model (7:16)
5.6.1 - ACTIVITY: SBI-A Feedback Exercise
5.7 - What If They Respond Poorly? (2:40)
5.8 - SECTION QUIZ: Giving [Difficult] Feedback
6 - Creating a Culture of Feedback
6.1 - Make Feedback "Normal" in Your Team (2:08)
7- Learn From (Another) Expert
7.1 - Learn from Simon Sinek
8 - Final Notes
8.1 - Your Feedback Commitments (0:33)
8.2 - What You've Learned & Thank You (1:46)
How to Get Your Certificate for This Course
Accepting Your SkillsCamp Badge/Certificate (via Credly)
COURSE FEEDBACK
COURSE FEEDBACK SURVEY
5.7 - What If They Respond Poorly?
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