In today’s digital landscape, mastering online and hybrid communication is key to building meaningful connections and fostering professional success. This course will equip you with the skills to navigate virtual interactions with clarity, respect, and confidence. You’ll explore strategies for effective online meetings, craft impactful emails, and leverage technology to enhance productivity. Through best practices for video etiquette and building a professional social media presence, you’ll learn to communicate effectively in any digital environment, bridging the gap between virtual and in-person interactions for a more cohesive, connected experience.
LEARNING OUTCOMES
By the end of this course, you will be able to…
Identify differences in online communication by recognizing how tone and context affect digital interactions and reducing miscommunication.
Utilize technology effectively by leveraging digital tools to enhance communication and boost productivity.
Apply online meeting etiquette by conducting engaging virtual meetings and following key video etiquette principles.
Craft clear emails by writing concise, impactful messages that improve readability and response rates.
Maintain professionalism on social media by understanding your responsibilities online and learning from examples of virtual communication failures.
“Had the opportunity to experience a presentation from SkillsCamp. Though done remotely and online, their energy came through and distance didn't detract from the validity of her points. Lots of good takeaways and insights to help myself and my company improve. Specifically, the instructor had very relatable examples and a humorous and playful delivery. This could be a dry topic, but they brought it to life in an exceptional way. They recognized the challenge of keeping everyone engaged and had interactive elements to do so. Looking forward to future sessions with SkillsCamp.”
- SkillsCamp Google Review from a Student of Our Online Learning
BENEFITS OF TAKING THIS COURSE
Enhanced online communication skills for more effective interactions with colleagues and clients.
Increased confidence in participating in virtual meetings and online discussions.
Greater understanding of social media etiquette to maintain a professional online presence.
Improved ability to navigate and avoid common pitfalls in virtual communication.
Example Curriculum
- 2.1 - Differences in Online Communication (3:44)
- 2.2 - Using Your Tech Effectively for Communication (2:06)
- 2.3 - Online Meetings & New Video Etiquette (5:49)
- 2.4 - Golden Rules for Email (4:32)
- 2.4.1 - Activity Intro: Better Emails (0:54)
- 2.4.2 - ACTIVITY: Better Emails
- 2.5 - Reminders for Professional Social Media (2:53)
- 2.6 - Epic Fails in Online Communication (3:31)
- 2.7 - Quiz Intro & Final Notes (0:21)
- 2.7.1 - QUIZ: Virtual & Hybrid Communication