In today's interconnected world, communication transcends mere information exchange; it's about forging meaningful connections. This course is designed to help you master the art of effective communication. You will explore the essence of professional communication, focusing on emotional intelligence and clarity while utilizing active listening and persuasive dialogue techniques. Engaging activities and real-life scenarios will equip you with practical strategies to enhance your public speaking and non-verbal communication skills. As you navigate through this course, you'll gain the confidence and tools needed to create impactful connections, both personally and professionally.
LEARNING OUTCOMES
By the end of this course, you will be able to…
- Define professional communication and identify different methods of communication with their appropriate applications.
- Apply strategies for emotionally intelligent communication to improve interpersonal relationships, demonstrating confident, concise, and non-verbal communication skills.
- Enhance clarity and intention in messaging by recognizing and employing effective communication techniques.
- Understand the significance of active listening and acquire practical techniques to improve listening skills.
- Apply the concepts of ethos, logos, and pathos to everyday communication and grasp the 4 Box Model of Persuasive Communication in Change.
- Identify the six elements of influence and implement effective communication strategies in the workplace.
- Implement up to 10 strategies for improving public speaking skills.
- Utilize a 7-step format for creating impactful presentations.
“Had the opportunity to experience a presentation from SkillsCamp. Though done remotely and online, their energy came through and distance didn't detract from the validity of her points. Lots of good takeaways and insights to help myself and my company improve. Specifically, the instructor had very relatable examples and a humorous and playful delivery. This could be a dry topic, but they brought it to life in an exceptional way. They recognized the challenge of keeping everyone engaged and had interactive elements to do so. Looking forward to future sessions with SkillsCamp.”
- SkillsCamp Google Review from a Student of Our Online Learning
BENEFITS OF TAKING THIS COURSE
Better ability to communicate clearly and confidently in professional settings.
Increased emotional intelligence to foster stronger interpersonal relationships.
Enhanced public speaking skills for more impactful presentations.
Greater job satisfaction through improved communication and collaboration with colleagues.
Example Curriculum
- 2.1 - Introduction & Our Definition (2:17)
- 2.2 - Folding Paper Exercise (1:34)
- 2.3 - Fundamentals of All Communication (1:09)
- 2.4 - Different Methods of Communication (3:33)
- 2.5 - Purpose & Goals of Communication (1:05)
- 2.6 - ACTIVITY: Purposeful Communication Reflection (0:51)
- 2.7 - Emotionally Intelligent Communication (4:13)
- 2.8 - Section Quiz Intro (0:17)
- 2.8.1 - SECTION QUIZ
- 3.1 - 4 Styles of Communication (11:49)
- 3.1.1 - Activity Intro: 4 Styles of Communication (1:53)
- 3.1.2 -ACTIVITY: 4 Styles of Communication
- 3.2 - 9 Types of Non-Verbal Communication (3:15)
- 3.3 - Let’s Spot Some Non-Verbals (4:11)
- 3.4 - Confident Communication (8:48)
- 3.5 - Concise Communication (2:53)
- 3.5.1 - Activity Intro: Communicate More Concisely (0:44)
- 3.5.2 - ACTIVITY: Communicate More Concisely
- 3.6 - What to Avoid in Professional Communication (3:01)
- 3.7 - Section Quiz Intro (0:40)
- 3.7.1 - SECTION QUIZ
- 5.1 - Basics of Persuasion (2:41)
- 5.2 - 6 Principles of Influence (3:38)
- 5.3 - 3 Modes of Persuasion (3:14)
- 5.3.1 - Activity Intro: 3 Modes of Persuasion (0:45)
- 5.3.2 - ACTIVITY: 3 Modes of Persuasion
- 5.4 - Common Errors in Persuasive Communication (2:39)
- 5.5 - 4-Box Model for Persuasive Communication in Change (5:51)
- 5.5.1 - Activity Intro: 4 Box Model of Change (0:45)
- 5.5.2 - ACTIVITY: 4 Box Model of Change
- 5.6 - Quiz Intro: Persuasive Communication (0:35)
- 5.6.1 - SECTION QUIZ
- 6.1 - Introduction to Public Speaking & Presentations (1:12)
- 6.2 - What to Avoid in Public Speaking (3:55)
- 6.3 - Tips for Better Public Speaking (4:32)
- 6.4 - Physical Preparation for Public Speaking (1:16)
- 6.5 - 7-Part Model for Good Presentations (3:24)
- 6.5.1 - Activity Intro: 7-Part Model for Good Presentations (0:17)
- 6.5.2 - ACTIVITY: 7-Part Model for Good Presentations
- 6.6 - Quiz Intro: Public Speaking & Presentations (0:21)
- 6.6.1 - SECTION QUIZ